Smart fare machines finally installed on select Edmonton buses, but Calgary’s mobile system is on the fly.

Smart fare machines finally installed on select Edmonton buses

CBC.ca June. 2019

Regional transit prepares to pilot fare card system five years after funding approved

A fully electronic ticketing system should be operational by the end of 2020

In 2017, Edmonton opted to sign a contract with Vix Technology to install the account-based electronic ticketing.

“It’s a very large and complex change, for our customers for our internal processes,”

ETS plans to test the new fare card system as a pilot for post-secondary and high school students in September 2020, before it becomes fully operational.

It costs Edmonton Taxpayers at least $27 million for the smart card system

CBC.ca Feb. 2014

Edmonton is going ahead with smart transit cards despite concerns they may not reduce the number of people who scam the system by using the LRT without payment.

The city has set aside $7 million to help pay for the scanners needed. The city will apply for grant money from the province to help pay the remaining $20 million.

Calgary Transit looking for a mobile ticketing system

Globalnews.ca Sept. 2018

The city spent five years working with automation solution firm Schneider Electric testing the CONNECT system, but technical issues caused the city to finally cancel the contract.

“[Calgary Transit] is seeking a Mobile Ticketing Solution (MTS) that will allow customers the option of self-service for the provisioning of transit fare products through a mobile application,” a statement on the website read.

Urban Mobility is a Mission of Canadian Urban Transit

CUTA Sept 2017

The Canadian Urban Transit Association (CUTA) defines Integrated Urban Mobility as The ability for people to move easily from place to place according to their own needs.

By itself, this definition is quite general and open to discussion and interpretation. That is why CUTA supports the definition with the following statement: For CUTA, Integrated Urban Mobility is a people-focused goal that:

  • Starts with public transport service-connected to all modes of transport including walking, cycling, auto, and alternatives to transportation;
  • Enables door-to-door and seamless mobility throughout an urban area;
  • Designed for all segments of the population.

Conclusion

Mobile Payment is the foundation for Urban Mobility. It seems that in the race of the two sister cities of Alberta, Calgary is running fast and in the right direction.

The author has over 19 years of experience in the automated fare collection industry. The latest development of mobile wallets is worth looking into. To learn more, please visit mobileafc.net

Calgary Transit is moving to mobile ticketing, a new technology challenge!

Calgary Transit looking for a mobile ticketing system

Globalnews.ca Sept. 2018

The city spent five years working with automation solution firm Schneider Electric testing the CONNECT system, but technical issues caused the city to finally cancel the contract.

The revival of a potential mobile ticketing app comes two years after the city canceled CONNECT, a card-based system that would have allowed Calgarian’s to do away with exact change or cash for bus fares.

“[Calgary Transit] is seeking a Mobile Ticketing Solution (MTS) that will allow customers the option of self-service for the provisioning of transit fare products through a mobile application,” a statement on the website read.

MyFare Mobile Ticketing System

Calgary Transit

From June to September 2019, we tested My Fare, a mobile payment system that will provide additional options for buying and displaying transit fares. The test went well, and now we’re entering the next phase of developing the system. Stay tuned for updates.

Reasons Why Public Transport is Not Moving to Mobile Ticketing?

Mobile phones are so popular nowadays, so why don’t transit agencies around the world decide to move to mobile ticketing?

The reason is stemmed from the availability of a technology that can support most of the smartphone and have a fast transaction speed like the legacy smart card. Here the two popular technologies and their problem:

1) NFC based (Near Field Communication)

NFC is the technology used in the legacy smart card for automatic fare collection (AFC). By incorporating an NFC chip inside a smartphone can enable the smartphone to be used as a legacy smart card.

With the launch of Apple Pay, NFC based payment in 2014, people believe that NFC will be the ultimate solution for AFC.

However, on the Android side of the smartphone, NFC is getting unpopular especially for the high volume low-end smartphone under US$ 200. This is a major setback for NFC is a solution for fare collection.

2) QR Code-based

With the popularity of 2 payment giants in China, Wechat Pay, and Alipay, the QR code-based payment method suddenly gain popularity in China as well as in Asia.

QR code payment method is available for all smartphones (IOS and Android OS). Unlike NFC based payment, QR code-based is an online payment system that requires server verification for the transaction. The transaction time will take more than 3 seconds. This speed is not acceptable for public transportation, especially for busy cities.

In China, there is a work-a-round using off-line based QR code payment by trusting that the user will have sufficient funding. This is workable in China because all smartphone users have to register their name and personal information and get verified. However, it won’t work in most of the countries in the West due to the privacy act.

Conclusion

Calgary Transit is moving in the right direction for a mobile transit payment.

“Convenience, security, and reliability are the priorities of the system”, Calgary Transit.

But hope that the system is designed to handle high transaction traffic during the rush hours when Calgarians go to work.

The mobile ticketing failure for Oilers at the Rogers Place is a good lesson to learn.

The author has over 19 years of experience in the automated fare collection industry. The latest development of mobile wallets is worth looking into. To learn more, please visit mobileafc.net